Oulton Abbey is committed to being at the forefront of providing quality personalised residential and nursing care: to create a homely environment which respects each individual’s independence, protects their status and enables them to achieve as full a life as possible.
We aim to achieve this by the continual development of all our staff to satisfy the requirements of the residents and their home. We aim to provide its Service Users with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.
Staff will strive to preserve and maintain the dignity; individuality and privacy of all Service Users within a warm and caring atmosphere, and in so doing will be sensitive to the Service Users ever changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and Service Users are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.
This will be achieved through programmes of activities designed to encourage mental alertness, self-esteem, and social interaction with other Service Users and with recognition of the following core values of care, which are fundamental to the philosophy of our Home:
The right of a Service User to be left alone and undisturbed whenever they wish.
The understanding of a Service Users needs and treating them with respect.
Allowing a Service User to take calculated risks, to make their own decisions and think and act for themselves.
Giving a Service User the opportunity to select for themselves from a range of alternative options.
Keeping all basic human rights available to the Service Users.
Enabling the Service User to realise their own aims and helping them to achieve these goals in all aspects of daily living.
OUR MISSION STATEMENT:
A Resident is the most important person in our Home. He or She is not an interruption to our work they are the purpose of it. Their families and friends are not outsiders to our Home they are part of it. We are not doing you a favour by caring for your lovedone you are doing us a favour by giving us an opportunity to do so.